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Shipping

We take our customer service seriously which includes you getting your order on time. Please note we do everything we can to ensure your order is sent as quickly as possible (either the same or the next business day), however, there may be the occasional customs or courier delay which is out of our control which may affect your delivery time frame.

REGULAR SHIPPING

If your order value is less than $50, regular shipping will be $10 worldwide. All orders received before 1 pm (AEST) are dispatched at latest the next business day and delivered within 5-14 business days. All orders are fully traceable and a tracking notification will be emailed to you as soon as your order is dispatched.

FREIGHT FREE ORDERS OVER $50 WORLDWIDE

If your order is over $50 you will receive complimentary shipping worldwide. All orders received before 1 pm (AEST) are dispatched at latest the next business day and delivered within 5-14 business days. All orders are fully traceable and a tracking notification will be emailed to you as soon as your order is dispatched. (NOTE: For MIDDLE EAST Orders ONLY: Your Delivery Address must include a PO Box for this to be delivered) 

EXPRESS SHIPPING WORLDWIDE

The price of express shipping will be determined based upon which country you are ordering from. This information will be available when you are checking out in your shopping cart. All orders received before 1 pm (AEST) are dispatched at latest the next business day and delivered within 2-5 business days. All orders are fully traceable and a tracking notification will be emailed to you as soon as your order is dispatched. (NOTE: For Express MIDDLE EAST or RUSSIA Orders ONLY: Your Delivery Address must be Business Address or a PO Box) 

LOCATED IN THE UNITED STATES OR AUSTRALIA?

You are on the wrong site. For the United States go here, for Australia go here.

Please Note: Any import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.Please check with your country's customs office to determine what your additional costs will be prior to buying if any.

EASTER PERIOD

Due to closures from courier companies & public holidays over the Easter period (Good Friday & Easter Monday) you may expect delays. All orders will be shipped on the next available business day that does not fall on a public holiday.

CHRISTMAS & NEW YEAR DELIVERY PERIOD

Due to closures from courier companies & public holidays over the Christmas/New Year period you may expect delays. All orders will be shipped on the next available business day that does not fall on a public holiday.

Please Note: We will endeavour to ship all orders as soon as possible using the best method possible, however any delays due to Australia Post/DHL closures are outside of our control.

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